Speaking & Workshops
Develop Effective Communication tools to create Positive Relationships and Boost Your Professional Confidence
Invocation for SD Housing Federation Ruby Awards
“You captured my intent and I really appreciated your remarks. I enjoyed working with you. Grateful for your thoughtful approach to understand the context of what I was hoping we could achieve.”
Hi! I’m Gayle
Sometimes anxiety or stress can take the forefront in working with your client. I can help you learn to mitigate stress, focus on positive outcomes, and make your client
a partner in your success!
With more than 20 years working in client services, I’ve experienced the range from pitfalls to inspiration in helping clients navigate
an emotional experience or major event.
Currently I am privileged to serve as a nondenominational ceremony officiant, since 2007.
Developing positive, successful relationships with hundreds of clients has been at the core of my professional life.
Sometimes your greatest quality isn't related to your service, but when you let it shine, that’s what your client will remember. Check out my Reel!
KeyNote
Boost Your Professional Confidence!
Why Courage and Honesty Can
Count as much as Experience
Do you sometimes feel anxious with your clients? Does your stress level go up when theirs does?
Particularly if you work with clients who are navigating an EMOTIONAL experience such as:
Buying a New Home or Selling a home // Planning their Wedding // Creating a Memorial Service //
Estate planning or Caring for their Parents // Dreaming up their Perfect Vacation.
With proven techniques and communication tools, you can turn this relationship around to create a sense of positive teamwork with your client.
It’s OK to say “I Don’t Know”
When you Listen with Courage you get the Real Story
How Everything Changes when you Aim to Serve
Gratitude, Praise, and Positivity are the Building Blocks of your Authority
Learn how to not only mitigate stress for the client, but make them a partner in your success!
FEEL CONFIDENT WORKSHOP!
“I took a lot from this presentation and I can sincerely take the tools that you have provided and use them in my professional development as well as my personal life.”
“I feel as though you have opened my eyes to a whole new way of life. ... I know that I will study and practice these tools and techniques, so I can be as prepared as I can in the future.”
For young professionals, entrepreneurs, those beginning a career in client services, or seasoned veterans looking to polish skills.
Takeaways:
Learn Proven Communication Techniques
to create a sense of positive teamwork
with your client.Recover from a Problem, bounce back from mistakes, and develop
authentic solutions for your client.Gain Personal Resources to navigate your client relationships with ease and grace.
Reduce complaints and misunderstandings, which can lead to negative reviews
and impact your bottom line.Enhance your business for the long-term with positive testimonials and more referrals
from your clients and colleagues.
Photo by Maryanne McGuire
Buy it on your favorite E-book reader
or Amazon's Kindle.
“A super useful guide to helping anyone working with any type of client be more confident and use smart business practices in whatever industry they are in. ”